Know the Signs Training: Supporting Those in Distress

Identifying psychological distress in others is a critical tool in the workplace and in life. Whether for colleagues, friends, or yourself, knowing signs of mental health distress and the steps to take bolsters your confidence and skills to support in the best ways. This training is specifically designed for university staff in various offices and for team managers at any organization.

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UNDERSTAND WARNING SIGNS.
FEEL EMPOWERED TO OFFER SUPPORT.
PRACTICE BOUNDARIES AND REFERRING.

1. Learn risk factors and warning signs:

  • Depressed or low mood, worthlessness, helplessness, hopelessness
  • Anxiety, panic attacks
  • Sudden changes in behavior
  • Isolating, withdrawing
  • Suicidal thoughts, wanting to die

2. Understand what to do next:

  • Cultural and identity considerations
  • How to start the conversation
  • Recommended words & approaches
  • Managing boundaries
  • How to ask about suicide

3. Know your role and when to refer:

  • Checking your comfort and limitations
  • Having resources for referring
  • Learning the best referral tactics